Privacy Policy

Last Updated: December 31, 2025

1. Introduction

Welcome to Sevi ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application Sevi (the "App"). Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy.

Age Restriction: Sevi is intended for users who are 18 years of age or older. By using this App, you represent and warrant that you are at least 18 years old. If you are under 18, you must not use this App.

2. Information We Collect

2.1 Information You Provide

We may collect information that you voluntarily provide to us when you:

Register for an account
Create a user profile
Post content, comments, or messages
Contact us for support
Participate in surveys or promotional activities

This information may include your name, email address, username, profile picture, and any other information you choose to provide.

2.2 User-Generated Content (UGC)

When you create, upload, or share content through the App, including photos, videos, text, or other materials, we collect and store this User-Generated Content. You retain ownership of your UGC, but by submitting it, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and distribute your UGC for the purpose of operating and promoting the App.

UGC Content Guidelines and Prohibited Content

Prohibited Content: Users are strictly prohibited from posting, uploading, or sharing any content that:

Pornographic or Sexually Explicit Content: Any material that contains nudity, sexual acts, sexually suggestive content, or explicit sexual imagery is strictly forbidden. This includes but is not limited to explicit photographs, videos, illustrations, or text descriptions of sexual acts, genitalia, or sexualized content intended to arouse or titillate.
Disturbing or Graphic Content: Content that is violent, gory, disturbing, or may cause emotional distress, psychological harm, or trauma to viewers. This includes graphic depictions of violence, self-harm, suicide, mutilation, extreme gore, disturbing imagery, or content that could trigger anxiety, fear, or other negative emotional responses. Content that glorifies or promotes violence, harm to oneself or others, or depicts real or simulated acts of extreme violence is strictly prohibited.
Gambling-Related Content: Any content promoting, advertising, facilitating, or providing information about gambling activities, betting, games of chance, online casinos, sports betting, poker, lottery, or any form of wagering. This includes links to gambling websites, promotional codes for gambling services, instructions on how to gamble, or content that encourages gambling behavior.
Drug-Related Content: Content that promotes, glorifies, provides information about, or facilitates the use, sale, purchase, or distribution of illegal drugs, controlled substances, prescription medications used recreationally, or drug-related paraphernalia. This includes but is not limited to content depicting drug use, drug manufacturing, drug sales, information about obtaining illegal substances, or content that encourages or normalizes drug abuse.
Political Content: Content that promotes political campaigns, political parties, political candidates, political ideologies, political movements, or engages in political debates, discussions, or advocacy. This includes content that endorses or opposes specific political figures, parties, or policies, content that promotes political rallies or events, or content that attempts to influence political opinions or voting behavior.
Discriminatory Content: Content that discriminates against, harasses, bullies, or promotes hatred, prejudice, or animosity toward individuals or groups based on race, ethnicity, religion, gender, gender identity, sexual orientation, age, disability, nationality, immigration status, socioeconomic status, or any other protected characteristic. This includes slurs, hate speech, discriminatory jokes, stereotypes, or content that dehumanizes or marginalizes any group of people.
Hate Speech: Content that incites violence, hatred, or discrimination against individuals or groups. This includes content that promotes genocide, ethnic cleansing, or violence based on protected characteristics, content that uses derogatory language or slurs, or content that calls for harm against specific individuals or groups.
Illegal Activities: Content that promotes, facilitates, depicts, or provides instructions for illegal activities, including but not limited to theft, fraud, hacking, copyright infringement, human trafficking, or any other criminal activity.

We reserve the right to review, moderate, and remove any content that violates these guidelines. Our moderation team uses both automated systems and human review to identify and remove prohibited content. Users who violate these guidelines may receive warnings, temporary suspensions, or permanent bans from the platform, depending on the severity and frequency of violations. We may also report illegal content to appropriate law enforcement authorities and cooperate with legal investigations when necessary.

If you encounter content that violates these guidelines, please report it immediately through our in-app reporting feature or by contacting our support team. We take all reports seriously and will investigate them promptly.

2.3 Automatically Collected Information

When you use the App, we may automatically collect certain information, including:

Device information (device type, operating system, unique device identifiers)
Usage data (how you interact with the App, features used, time spent)
Log data (IP address, access times, app crashes)
Location data (if you grant location permissions)

2.4 In-App Purchases

If you make in-app purchases, we collect transaction information, including purchase history, payment method (processed through Apple's payment system), and purchase receipts. All payment processing is handled by Apple, and we do not store your credit card information. We use this information to process your purchases, provide customer support, and comply with legal and tax obligations.

3. Permissions We Request

The App requires the following permissions to function properly:

Camera: To allow you to take photos and videos within the App for sharing and creating content. This permission enables you to capture moments, create visual content, and share your experiences directly through the App.
Photo Library: To allow you to select and upload existing photos and videos from your device to share in the App. This permission enables you to access your saved media and incorporate it into your App content.
Microphone: To enable audio recording features, voice messages, and video recording with audio. This permission allows you to record audio content, create voice messages, and include audio in your video recordings.
Network Access: To connect to our servers, sync your data, and provide real-time features and updates. This permission enables the App to communicate with our servers, download content, upload your data, and provide you with the latest features and information.

You can revoke these permissions at any time through your device settings, though this may limit certain App functionality. We only request permissions when they are necessary for specific features, and you can choose to grant or deny each permission individually.

4. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve the App and its features
Process and complete transactions, including in-app purchases
Send you technical notices, updates, and support messages
Respond to your comments, questions, and requests
Monitor and analyze usage patterns and trends
Detect, prevent, and address technical issues and security threats
Enforce our Terms of Service and content guidelines
Comply with legal obligations
Personalize your experience and provide relevant content

5. Data Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

Service Providers: We may share information with third-party service providers who perform services on our behalf, such as hosting, analytics, customer support, payment processing, and content delivery. These service providers are contractually obligated to protect your information and use it only for the purposes we specify.
Legal Requirements: We may disclose information if required by law, court order, or government regulation, or to protect the rights, property, or safety of Sevi, our users, or others. This includes responding to legal process, enforcing our terms, and protecting against fraud or security threats.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity. We will notify you of any such change in ownership or control of your personal information.
With Your Consent: We may share your information with your explicit consent or at your direction, such as when you choose to share content publicly or connect with other users.

6. GDPR Rights (European Users)

If you are located in the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR):

Right to Access: You can request copies of your personal data. We will provide you with a copy of the personal data we hold about you in a structured, commonly used, and machine-readable format.
Right to Rectification: You can request correction of inaccurate or incomplete data. If you believe any information we hold about you is incorrect, you can request that we update it.
Right to Erasure: You can request deletion of your personal data under certain circumstances, such as when the data is no longer necessary for the purposes for which it was collected, or when you withdraw your consent.
Right to Restrict Processing: You can request restriction of processing your personal data in certain situations, such as when you contest the accuracy of the data or object to its processing.
Right to Data Portability: You can request transfer of your data to another service. We will provide your data in a structured, commonly used format that allows you to transfer it to another service.
Right to Object: You can object to processing of your personal data for certain purposes, such as direct marketing or processing based on legitimate interests.
Right to Withdraw Consent: You can withdraw consent where we rely on consent for processing. Withdrawing consent will not affect the lawfulness of processing that occurred before the withdrawal.
Right to Lodge a Complaint: You have the right to lodge a complaint with a supervisory authority in your country if you believe we have violated your data protection rights.

To exercise these rights, please contact us at the email address provided below. We will respond to your request within 30 days. We may need to verify your identity before processing your request to ensure the security of your personal information.

Legal Basis for Processing: We process your personal data based on:

Your consent (which you can withdraw at any time)
Performance of a contract (providing the App services)
Legitimate interests (improving the App, security, fraud prevention, analytics)
Legal obligations (compliance with applicable laws and regulations)

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include encryption of data in transit and at rest, secure authentication systems, regular security assessments, access controls, and employee training on data protection. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. We encourage you to use strong passwords and keep your account credentials confidential.

8. Data Retention

We retain your personal information for as long as necessary to provide the App services, comply with legal obligations, resolve disputes, and enforce our agreements. The retention period may vary depending on the type of information and the purpose for which it was collected. When you delete your account, we will delete or anonymize your personal information within a reasonable timeframe, except where we are required to retain it for legal purposes, such as tax records, dispute resolution, or compliance with legal obligations.

9. Children's Privacy

Sevi is not intended for users under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18, we will take steps to delete such information promptly. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Third-Party Links and Services

The App may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies before providing any information to them. This Privacy Policy applies only to information collected by Sevi through the App.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country. By using the App, you consent to the transfer of your information to these countries. We take appropriate safeguards to ensure that your information receives an adequate level of protection, including using standard contractual clauses approved by the European Commission for transfers from the EEA.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We may also notify you through the App or by email if the changes are significant. You are advised to review this Privacy Policy periodically for any changes. Your continued use of the App after any changes constitutes your acceptance of the updated Privacy Policy.

13. Contact Us

If you have any questions about this Privacy Policy, wish to exercise your rights, or have concerns about how we handle your personal information, please contact us at:

Email: pottery@sevibox.com

App Name: Sevi

We are committed to addressing your concerns and will respond to your inquiry as soon as possible, typically within 30 days.